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PUBLICATIONS 2025

01 Navigating the Silver Seas of Ageing - A Phenomenological Study on Life Course Impacts

Navigating the Silver Seas of Ageing: A Phenomenological Study on Life Course Impacts on Older Adults in Senior Living Accommodations

02 Harnessing STARA for enhancinggreen performance of hospitality industry.jpg

Harnessing STARA for enhancing green performance of hospitality industry: green HRM, employees commitment as mediators and psychological climate as moderator

03 Empowering Women Through the Lost Art of Thangka Painting and Cultural Tourism in Sikki

Empowering Women Through the Lost Art of Thangka Painting and Cultural Tourism in Sikkim, India

Takeoff

Revolutionizing Air Travel in India: The Impact of Digiyatra

Touchscreen Technology Interaction

The Future of Hotels Robotics, AI, and Service Automation in Practice

Vaccine Passport

Empowering Tourists Through Technology: Co-Creative Destination Experiences in the Malaysian Tourism Sector

Holiday Resort

Towards a better understanding of enhancing task performance in resort hotels

Concierge Service

Unlocking the Power of Employee Advocacy: The Role of Internal Communication and Engagement in Luxury Hospitality

Baking Home Video

Next-Gen Eats: Tech, Trends, and Sustainability

Online shopping

Scroll, Click, Buy: The Impact of Social Media Attributes on Purchase Intentions among Young Adults

Woman Meditating Outdoors

Capturing the healing journey of medical and spiritual tourism: a systematic literature review.

Hotel Desk Check-In

Opting for smart hotels: do digital immigrants perceive differently than digital natives do?

Teenagers on Mobile phone

Factors influencing consumers’ intention to purchase hotel products on Douyin (TikTok): a comparison of business and leisure travelers

Skulls

Exploring Marketing Strategies and Media Influences in Dark Tourism.

Solar and Wind

Decarbonisation in nature-based tourism: the shifting paradigm in the ASEAN region

Typing with Prosthetic Hand

Impact of AI on the travel, tourism and hospitality sectors

Smart Watch

Weathering the Storm, Dancing in the Rain: A Phenomenological Study of Temporal Adaptations of Older Adults in Senior Living Facilities

Coworkers

The Interplay of Gender Different: Transformative of Leadership Styles Influence Job Satisfaction of Front Office Personnel within the Hospitality Sector of Malaysia

Game of Chess

Older adults' lived experiences of thermal comfort in senior-friendly accommodations for healthy aging in humid tropics

Small Airplane

The Effects of COVID-19 on the Development and Well-being of the Maldives Guest House Community

Raising a Toast

Consumer Behaviour Research in Event Management Journal: Past Insights and Future Research Directions

Indian Bread

​Adoption of Contactless Payment Systems at Mamak Restaurants: Evidence from Malaysia.

Packing a Suitcase

Post-pandemic tourism in Asia: addressing overtourism through sustainable practices

Food Market

Drivers of Local Communities Perceptions of Tourism Impacts

Wind Turbines

The action-attitude gap to pro-environmental sustainability in nature-based destinations: A qualitative study using the stakeholder theory

Tourists taking a selfie on a boat in Ngo Dong river, Ninh Binh, Vietnam

What Motivates Tourists to Take Wildlife Selfies? Evidence from Wildlife Tourist Attractions in India

Digital Key

Guest-Centric Al: A Theoretical Inquiry of Guest Experiences on the Integration of Al Chatbots among Luxury Guest Accommodations

Hand Holding Smartphone

​Linking Green Technologies and Sustainable Infrastructure for Transformative Events and Festivals in Malaysia

Social network concept

Social Engagement Strategies in the Metaverse: Fostering Customer Loyalty in Tourism and Hospitality

By the Great Wall of China

A Theoretical Inquiry into Residents’ Support for Sustainable Cultural Heritage Tourism in Qufu, China

Art Fun

Thangka Paintings and Sikkim’s Heritage: Art as a Pillar of Cultural Identity in Tourism

Welcome Home

Pro-Environmental Behavioural Intention Towards Ecotourism: Integration of the Theory of Planned Behaviour and Theory of Interpersonal Behaviour

Hindu Religious Ritual

Place Attachment Mediating Perceived Destination Competitiveness and Visitors’ Intention in Ethnic Enclave Tourism Destination in Brickfields, Malaysia

Traveling

Online Travel Reviews and Tourist Destination Choices: An Extension of the Information Adoption Model

Browsing the Web

Embracing digital transformation to foster inclusive and equitable work environments

Hospital staff in hallway

Charting the course of the nursing professional identity: a qualitative descriptive study on the identity of nurses working in care for older adults

Chef Cooking in Kitchen

Challenges and Opportunities of Ghost Kitchens With Reference to Expansions and Expectations

Robotics Class

AI and Robotics Awareness: Effects on Hotel Employee Turnover

Robot Sensoring Man

Anthropomorphism of Service Robots in the Hospitality Industry: A Conceptual Framework from Consumers' Perspectives

Human-Robot Friendship

Be Smart, but Not Humanless? Prioritizing the Improvement of Service Attributes in Smart Hotels Based on an Online Reviews-Driven Method

Woman in VR Goggles

Exploring SERVQUAL Dimensions and Their Influence on Tourist Satisfaction in Virtual Tourist Experiences: A Proposed Framework

Harvesting Tea Leaf

The Influencing Factors of Sustainable Agriculture Tourism in the Farmhouses of Hainan, China

Travel Polaroids

Shaping Destinations, Captivating the World: Global Events as Tools for Place-Making and Branding in Asia

Tour Guide

Phase-specific pandemic survival strategies: Insights from tour operators

Relaxation and flowers

Wellness and Health Tourism in Malaysia: Current Barriers and Recommendations

Leather Briefcase

​Demystifying Opportunities and Risk for Businesses: A Qualitative Enquiry

Festival

Sustainable Festivals: Balancing Cultural Celebrations with Eco-Conscious Practices

Judge's Table

Online Travel Reviews and Tourist Destination Choices: An Extension of the Information Adoption Model

Robot

The Future of Hotels Robotics, AI, and Service Automation in Practice

Wooden Architecture

Beyond Slowness: Exploring Destination Stimuli and Tourists’ Emotional Connections in Slow Tourism

New World

Can Smart Mobile Applications Attract Travelers? Exploring Catenation between Digital Tourism Entrepreneurs’ use of Artificial Intelligence Generative Chatbots for Interactive Marketing Communication and Virtual Reality

Digital Nomad

​Innovative Technologies in Tourism and Hospitality Education: A Bibliometric Review with Future Research Direction

Senior Tourist

Exploring the impact of travel vlog attributes on silver tourists’ behavioural intentions: the role of cognitive and emotional resonance

Carnival Street Party

Overcrowding, Risk Perception, and Protective Behaviours: A Study on Tourist Decision-Making

City Lights

The role of destination brand experience, emotions and brand credibility in influencing destination brand equity

Reading a Book

MVis4SID: Multimodal Visual Interactive System for Suicide Ideation Detection

City Traffic at Night

The structure characteristics and evaluation of night tourism experience elements based on web travelogue — take Nanchang city as an example

Taking a Shower

‘Be a part or apart?’: A phenomenological study on older adults’ resident retention and continued stay in senior living facilities.

Tempura Bite

Does food vlog video drive international tourists’ gastronomic escapades? Evidence from Penang, Malaysia

Water Diving

Exploring Tourism Diplomacy: Strategies Implementation for Strengthening Global Relations in Malaysia

Sustainable Tourism Impact Lab

Cluster for Research and Innovation in Tourism (CRiT)


Faculty of Social Sciences and Leisure Management
Taylor’s University, Lakeside Campus
No. 1, Jalan Taylor’s,
47500 Subang Jaya ,

Selangor Darul Ehsan,
Malaysia

​

Phone: 603-5629 5407

Fax: 603-5629 5522

Email: crit.fslm@taylors.edu.my

© 2023 Sustainable Tourism Impact Lab -  Cluster for Research & Innovation in Tourism . All rights reserved.

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